IXCloud Maintenance - US

Scheduled Maintenance Report for IXCloud

Postmortem

Major Feature(s) and/or Issue(s) fixed in this Release:

Issue Resolution and Improvements
Scaling and performance optimization
MS Teams Call Queue UI enhancements
Ingestion Service UI endpoint support.(Net2Phone,Webex and WebexCC)
Asynchronous user import functionality to support large user base.
Message Center UI for viewing the job status.
Security vulnerability fixes.
Regional Call Download Enhancements.

ADSync Improvements

Posted Nov 20, 2025 - 08:20 EST

Completed

The scheduled maintenance has been completed.

Posted Nov 19, 2025 - 19:30 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 19, 2025 - 18:30 EST

Scheduled

We will be performing IXCloud maintenance during this time. Recording services will be unaffected during the maintenance window.

Posted Nov 19, 2025 - 18:20 EST

This scheduled maintenance affected: IXCloud Portal (United States East).